B2B SaaS Solution
Integrated production status with data in the semiconductor industry, which has generated over $1.1 million CAD
Role
Senior Human Factors Engineer (Designer) / Manager
Team
2 Product Designers • 2 UX Researchers • 1 PM • 5 Developers • 3 Data Scientists
Deliverables
B2B SaaS Solution • Prototyping • Design Systems
UX Methods
Stakeholder Interviews • User Flows • Usability Testing • Data Analysis • Accessibility Guidelines (WCAG 2.2)
Target Users
The target users are engineers and managers involved in 24/7 semiconductor production. As the client expands new production sites and product lines, they seek a straightforward solution to display large amounts of on-site data and signals. This solution should ensure stability and enable quick responses during production. Additionally, it must record all logs to trace issues, facilitate follow-ups, and provide AI update assistance.
Challenges Bring Opportunities and Impacts
Collaboration Among Cross-Functional Teams and Ownership of Design
• The project is highly time-sensitive and requires collaboration among teams from various professions. It involves constructing production sites and integrating digital products.
• I excel at multitasking in this fast-paced, high-stress environment, where I conduct mixed-methods research, lead UX/UI design, and perform testing with stakeholders.
• I delivered a B2B SaaS product that operates effectively with on-site data and infrastructure, accelerating schedules by 60% and generating over CAD 1.1 million in project revenue through my design and management leadership.
The Solutions
01. Production manager's workflow navigating from Dashboard, Status Event Log, and Analytics Report.
02. Dashboard displaying production status integrates essential data and signals from various infrastructures.
03. Status Event Log tracks on-site production status, issues, and current action status, providing managers and engineers with precise, traceable data, AI updates, and calls to action.
04. Analytics Report provides data analysis and visualization for trend analysis and comparison.
05. Design Systems are built from nested components to provide scalable capabilities, employing a Systems Thinking approach that collaborates with developers, data teams, electrical, mechanical, and HVAC engineers to create a tailored B2B SaaS solution for the semiconductor industry.
